Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Control Panel you’ll find a comprehensive Help section offering a variety of help articles and regularly asked questions. They are contributed by our support team of skilled technicians. Simply type in your question and our intelligent system will provide you with the most suitable answer.

  • Top quality support service

  • Instructional Video Clips

  • If you want to see how a task is performed or how a problem is remedied, instead of just reading about it, examine our compilation of instructional video tutorials. They cover a lot of different topics and will help you swiftly understand how to work with the Web Control Panel.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 support service and a one–hour ticket response time guarantee. Our skillful technicians will be online night and day to attend to your inquiries and to rectify any issue that you might possibly encounter. Just send a help request from the Help Center section and we will reply to you in a flash.