A lot of users who begin using their very first web hosting account, or switch companies, usually have questions with respect to how particular tasks are done or run into predicaments when setting up various things, including emails, site settings, etc. For this reason, many hosting companies have compiled documentation with standard questions and issues in order to help their clients get info swiftly and easily. Consequently, the customer support staff can focus on real problems that some clients may be experiencing, since the solution for the minor things will be available online and customers can easily deal with them without getting in touch with the help desk team. Having detailed documentation is pretty important, especially for new clients with no previous experience, because the hosting service entails tons of features and lots of individuals can get baffled about what action to take. A good information repository can both help you complete the tasks that you want and get to know how the hosting service works as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting packages come with an in-depth knowledge base where you can find info about all the challenges that you might encounter and their resolutions. You can read how to create and manage a mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your email client are correct, but you aren’t able to send email messages, for example. We have done our best to be as exhaustive as possible and to encompass all possible options so as to help you save time and to give you different solutions for every issue. The knowledge base features educational articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in every section of the Control Panel, whereas if you’d like to browse through the complete archive of articles, you can visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with extensive online help documentation where you will see info on all the functions that our custom-created Hepsia hosting Control Panel offers, together with solutions to different questions and issues that you might confront. All user manuals contain step-by-step specifications, which suggests that you won’t need to worry about overlooking something in case you aim to export a database, for example. The troubleshooting articles encompass a variety of different conceivable reasons for specific problems and the solution for each one of them, so if you are not able to send email messages although you have the right outgoing mail server settings, for instance, you can swiftly discover what the reason could be and fix the issue with a few clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find applicable articles in each section. In case you’d rather check out all help articles, click on the Help link, which is located in the upper right corner of the screen.