A live chat is one of the many methods of communication offered by some web hosting suppliers as a part of their support services. Depending on the company, the chat can be used for billing, pre-sales and/or tech support. This way of communication is faster than a support ticket and it'll make it much less likely to misspell or misunderstand anything in comparison to a phone call with a representative. What's more, when the trouble that you have requires some time to be examined and dealt with, you'll be able to do something else at the same time instead of just waiting, as you would have to do when you call. Also, you can use a live chat support service absolutely free provided that you have web access even when your web hosting provider is based in another country and they don't have a local phone number that you can call.

Live Chat Support in Cloud Website Hosting

As part of the support services that we offer for all of our cloud website hosting, we've live chat support which is online every single day, even on holidays. You are able to get in touch with us no matter if you already own an account or not, since we can help you with almost anything, ranging from supplying you with general info about our services if you are not our customer yet and you are interested in purchasing one of the plans, to assisting you with installing an email account in an e-mail client. A part of the issues are more technical and time-consuming, and you will need to employ the ticketing system that is integrated in our Hepsia website hosting Control Panel, but we can save you time and assist you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we supply with our semi-dedicated servers, you can get the replies for any questions you may have or have a lot of troubles taken care of rapidly. The chat service is available every single day, therefore you can get in touch with a representative even on holidays and weekends. In case you're unsure which package would be better for your web sites or if our innovative cloud hosting platform covers some system requirements, you may come on our live chat before you purchase anything. If you are an existing customer, you will be able to get more information about account settings, billing issues along with various common tech issues you may have, for instance when you can't install an email account in a client on your personal computer. The live chat can save you time and effort no matter where you are or when you contact us.